Support Portal
How can I help you?
Create a support ticket and I'll get back to you as soon as possible.
Support Information
Response Time
Target values: Standard 24-48h (weekdays), Premium 4h, Emergency as fast as possible. Binding via SLA.
Secure Transmission
Your data is transmitted encrypted and treated confidentially.
Direct Contact
For urgent emergencies, you can also reach me directly by phone.
Support Options
Standard SupportIncluded*
Premium SupportHourly rate
Emergency SupportSpecial rate
*For existing customers with maintenance contracts. New customers: Free initial consultation, then hourly rate.