IT Partner from Chemnitz

IT infrastructure,
designed to work together.

Servers, cloud, network: I ensure your systems run securely so you can focus on your business. Continuously monitored, regularly maintained, faults handled promptly.

Discuss your project

Free initial conversation · Directly with Daniel Gläser

Keep operations and recovery connected.
  1. 01Operate
  2. 02Back up
  3. 03Test recovery
Concept: server operations, separate backup storage and a tested path back.

Foundation

What I handle for you

Most businesses don't want to deal with IT. Server updates, security patches, backup checks, these are tasks that take time and require expertise. At the same time, an outage can quickly become expensive.

Network & Wi-Fi with UniFi

Design, installation and operation of gateways, switches, PoE and business Wi-Fi, with clean segmentation for staff, guests, devices and cameras.

Server & Hosting

Operation, monitoring and maintenance of your server infrastructure. Whether at Hetzner, Azure or your own data center: I handle updates, security and performance.

Security & Backup

Regular security patches, firewall configuration and automated backups. That noticeably lowers your risk and shortens recovery if something does happen.

Monitoring & Maintenance

Proactive monitoring of the systems I look after. Many problems surface before they turn into an outage, and your infrastructure stays up to date.

Managed systems

Operations with one point of contact.

UniFi Network & Wi-Fi

Central management, monitoring, configuration backups and planned updates for one site or several locations.

Microsoft 365 Administration

Complete tenant management including licenses, users and services. Exchange, Teams, SharePoint, all optimally configured.

Entra ID (Azure AD)

Identities, single sign-on and secure authentication with Entra ID. Policies such as Conditional Access depend on security needs and available licences.

Endpoint Management & RMM

Proactive monitoring, patch management and remote support for all devices. Automated updates and security policies.

Mobile Device Management

Management and security of company phones and tablets. BYOD policies, app distribution and remote wipe if lost.

Display & TV Systems

Setup and management of digital signage, info screens and TV systems. Central control and maintenance.

Regular Maintenance

Planned updates, security patches and system optimizations. I announce maintenance windows in advance and schedule them outside your business hours where possible.

Email Archiving

Archiving with MailStore Server or a hosted solution. Retention, access permissions and the distinction from backup are planned together.

Operating model

On-site, in the cloud or combined?

Existing servers do not automatically need replacing. Applications, connectivity, data volume, outage risk and internal responsibilities determine what stays local and what can sensibly run at Hetzner or in Azure.

Before handover we agree maintenance windows, backup and recovery, access rights and escalation paths. Automated monitoring can run continuously; human handling and response times follow the agreed service contract.

Working together

A clear path to everyday use.

  1. Assess the estate

    Record systems, contracts, access and dependencies.

  2. Plan operations

    Agree priorities, backups, maintenance windows and scope.

  3. Take over in stages

    Implement agreed changes, check recovery and document the setup.

  4. Maintain continuously

    Handle updates, monitoring and capacity within the agreed scope.

Before we begin

Good questions. Clear answers.

What does ongoing IT management cost?

A fixed monthly fee, depending on scope and the number of devices. You get the exact quote after the initial call.

Do you work remotely or on-site?

Most of it runs via remote maintenance. For hardware and networks I also come on-site in Chemnitz and the surrounding area.

Do you take over existing infrastructure?

Yes. After taking stock I take over your systems, a complete rebuild is not necessary.

How fast do you respond to an outage?

We agree support hours, priorities, escalation paths and binding response times for your operation. Automated monitoring does not imply immediate human response at any time.

How is data protection addressed?

We review data flows, permissions, providers and technical safeguards. EU hosting alone is not sufficient. Where processing on your behalf applies, an appropriate agreement is concluded before it begins.

Do you design and manage UniFi networks?

Yes. UniFi is my preferred stack for gateways, switching, PoE, business Wi-Fi and optional Protect or Access. I handle assessment, design, installation, documentation and, if required, ongoing operations.

Software. Infrastructure. One point of contact.

Good IT starts
with a conversation.

Tell me what you are planning. Together, we will work out which software and IT support will move you forward.

Free initial consultation · Personal and without obligation

  • Custom software
  • Thoughtful infrastructure
  • Practical automation
  • One personal point of contact
  • Support that thinks ahead